Accessible Design

This accessibility statement was last updated on 12 December 2025. It applies to the IRIS Recruitment Applicant Tracking System (ATS). It does not apply to the IRIS Recruitment Candidate Application, the product's website, or any other IRIS product or website.

For information about the latest improvements to this product, visit our What's New page.

Main accessibility characteristics

The application meets some of the relevant WCAG 2.2 Level A success criteria, some of the relevant Level AA success criteria, and some of the relevant Level AAA success criteria.

Most text and icons have good colour contrast, and the app can be used with screen readers and keyboard navigation in many areas. However, some parts may be difficult to use for people who rely on a keyboard, screen reader, or need to adjust text size. Some buttons and icons do not have clear labels, and not all controls can be reached or used without a mouse. The app works best on a desktop computer and may not display well on smaller screens or mobile devices.

USING A KEYBOARD

• Most of the app can be used with a keyboard, but some links, buttons, and tabs cannot be reached or used without a mouse.

• Some pop-up windows cannot be closed using only the keyboard, and focus is not always managed well inside pop-ups.

• Keyboard shortcuts are available, but there is no way to turn them off or change them.

• The focus indicator (the highlight showing where you are on the page) is missing or hard to see on many items.

• Some actions, like reordering items in a list, can only be done with a mouse and not with the keyboard.

PAGE REGIONS, HEADINGS AND ELEMENT TYPES

• The structure of pages is sometimes unclear, with limited use of regions and headings, which can make it harder to find information.
• Some headings start at the wrong level, which may confuse users of assistive technology.
• Not all controls and inputs have accessible labels, and required fields are not always clearly marked.
• Some custom controls (like toggle buttons and file trees) cannot be used with assistive technology.
• Most pages have a consistent navigation bar and page titles.

IMAGES, CHARTS, AUDIO, VIDEO AND DOCUMENTS

• Many icons and buttons do not have alternative text or labels, making them hard to understand for screen reader users.
• There is little or no audio or video content in the app, so captions and audio descriptions are not present.
• Images of text are not used, and most content is presented as text, which is good for accessibility.

COLOURS AND STYLING

• Most text and icons have enough contrast, but some buttons and status chips do not, which may make them hard to read.
• Not all text or controls resize properly when zooming in, and changing font size in browser settings is not supported.
• The app may not display well on small screens or mobile devices, and a warning is shown if the window is too small.
• The app does not rely on colour alone to show information.

LANGUAGE

• The main language of the app is set to English.
• The app does not rely heavily on technical jargon, but some terms may be unclear, and there is no glossary available.
• Some acronyms are used without explanations.

ANIMATIONS AND TIMING

• There is very little animation, and some can be reduced if your device is set to ‘reduced motion’, but not all animations are removed.
• The only time limit is a session timeout after four hours of inactivity, with no warning before it happens. Unsaved changes may be lost if the session times out.

SCALING AND RESPONSIVENESS

• Most content can be zoomed up to 200%, but some menus and controls may not be available or usable at larger sizes.
• The app is designed for desktop use and may not work well on mobile devices or at small window sizes.

STANDARDS AND REGULATIONS

We use Web Content Accessibility Guidelines (WCAG) version 2.2 as a technical reference. Our ultimate aim is to make our applications as accessible as possible.

PRIORITISING THE MOST USED FEATURES

We think it's right to prioritise our efforts on making the features used the most and by the largest number of users as accessible as they can be. As a result, other parts of the product that are used only occasionally may be more difficult for some users to use.

CUSTOMISATION OF CONTENT BY YOUR ORGANISATION

Some parts of the product can be customised by your organisation. This can include the content of pages, forms, instructions, emails and downloadable documents. These customisations may affect the accessibility of some features in a way that is out of our control.

CONTACT US WITH FEEDBACK OR TO REPORT AN ACCESSIBILITY PROBLEM

We have a customer support department who can direct your feedback to the right people. As an end-user, you can't normally contact the department directly. Instead, ask your manager or HR representative to find out who has responsibility for contacting us on your behalf.

Give them the following information to pass to us:

The type of device you were using (for example: iPhone 17, or Windows 11 desktop computer).

The web browser and any assistive technology or applications you were using.

The pages or features where you found the problem.

A description of the problem.

Your contact details and the most accessible way to reach you, if you're happy for us to get in touch to find out more.

ACCURACY AND LIMITATIONS

This Accessibility Statement provides summary guidance relating to a sample of the product, and is not intended to represent the needs of any individual or specific group of users. It should not be relied on to form part of any contract.

This accessibility statement was last updated on 12 March 2026. It applies to the IRIS Recruitment Applicant Candidate Application. It does not apply to the IRIS Recruitment Applicant Tracking System (ATS), the product's website, or any other IRIS product or website.

For information about the latest improvements to this product, visit our What's New page.

Main accessibility characteristics

The application meets some of the relevant WCAG 2.2 Level A success criteria, most of the relevant Level AA success criteria, and some of the relevant Level AAA success criteria.

This accessibility report is based on default components, template designs and content. An individual customer's chosen design, branding and content may affect accessibility. Overall, the candidate site is built on a responsive, modern layout. Text and controls have good colour contrast, page titles and headings are used well, and most screens work with screen readers and keyboard navigation. There are still things to improve: some labels and names are unclear for assistive tech, a “skip to content” link is needed, and the focus outline needs to be easier to see in places. A background banner video can play automatically and should have a pause option.

USING A KEYBOARD

• You can move through the main areas in order, and there are no keyboard traps.
• Some controls are hard to reach or see with the keyboard. The focus outline is faint in some places (for example, search and some form inputs).
• A “skip to content” link and page landmarks are missing. These help keyboard and screen reader users jump to the main area.
• In a few cases, screen readers may not be told when there are no search results (status message).

 PAGE REGIONS, HEADINGS AND ELEMENT TYPES

• Pages have clear titles, and navigation is consistent from page to page.
• Some heading levels and labels are not set correctly. A few buttons/links do not expose their name to assistive tech, and some elements need clearer roles and states. Adding landmarks will also help.

IMAGES, CHARTS, AUDIO, VIDEO AND DOCUMENTS

• Images and icons usually have alternative text, and most images are decorative.
• The site typically does not include audio or video. Where a background banner video is used, it cannot be paused yet (embedded YouTube/Vimeo videos can be paused).
• In the Onboarding Portal, some document and social icons need more descriptive labels.

COLOURS AND STYLING

• Contrast meets the required standard, and text can be resized without loss of content. Non‑text contrast (for controls and icons) is also covered by the design system.
• In some places, the focus indicator needs to be much clearer so it is easy to see as you tab. In a few cases, focus can be partly hidden.

LANGUAGE

• The page language is set, text is plain and readable, and most users should find the content clear.
• Some abbreviations (for example, “UK”) should be expanded or explained at first use.

ANIMATIONS AND TIMING

• There are no flashing effects and no time limits that block use.
• A decorative background video can play automatically and should offer a pause. Other embedded videos (e.g., YouTube/Vimeo) can usually be paused, though this may be different depending on the content owner's settings.

SCALING AND RESPONSIVENESS

• The layout is responsive, works in portrait or landscape, and reflows well on small screens. Text can be resized and spacing increased.
• Most control sizes meet AA. Some buttons and social icons do not meet the larger AAA target size, and mobile touch targets should be increased

STANDARDS AND REGULATIONS

We use Web Content Accessibility Guidelines (WCAG) version 2.2 as a technical reference. Our ultimate aim is to make our applications as accessible as possible.

PRIORITISING THE MOST USED FEATURES

We think it's right to prioritise our efforts on making the features used the most and by the largest number of users as accessible as they can be. As a result, other parts of the product that are used only occasionally may be more difficult for some users to use.

CUSTOMISATION OF CONTENT BY YOUR ORGANISATION

Some parts of the product can be customised by your organisation. This can include the content of pages, forms, instructions, emails and downloadable documents. These customisations may affect the accessibility of some features in a way that is out of our control.

CONTACT US WITH FEEDBACK OR TO REPORT AN ACCESSIBILITY PROBLEM

We have a customer support department who can direct your feedback to the right people. As an end-user, you can't normally contact the department directly. Instead, ask your manager or HR representative to find out who has responsibility for contacting us on your behalf.Give them the following information to pass to us:

• The type of device you were using (for example: iPhone 17, or Windows 11 desktop computer).
• The web browser and any assistive technology or applications you were using.
• The pages or features where you found the problem.
• A description of the problem.
• Your contact details and the most accessible way to reach you, if you're happy for us to get in touch to find out more.

ACCURACY AND LIMITATIONS

This Accessibility Statement provides summary guidance relating to a sample of the product, and is not intended to represent the needs of any individual or specific group of users. It should not be relied on to form part of any contract.